FAQ
Vitalhane is a platform that enables you to find dietitians and receive customized diet plans. We provide the infrastructure to connect you with qualified dietitians.
First you book via our platform. You then receive a survey which you fill out. Your individual diet plan is created based on your answers. After receiving the invoice and payment, the dietician will start the nutritional consultation.
Your answers will be forwarded to the dietician who will create your customized diet plan. As soon as the diet plan is ready, you will receive it together with the invoice.
The nutritional consultation begins as soon as payment has been received and the dietician has drawn up the diet plan.
a, Adjustments can be discussed directly with your dietician. Vitalhane accepts no responsibility for the content of the diet plans.
Vitalhane acts solely as an intermediary and accepts no liability for the advice provided. All diet plans and recommendations originate from the dieticians and the responsibility for their implementation lies with the customer. The dieticians are also not liable for any possible health effects. Please always consult a doctor if you have any health concerns.
Communication will initially take place via our WhatsApp platform. This enables a simple and direct connection without the need to download additional apps.
What should I do if I am not satisfied with the diet plan?**- - If you are not satisfied with the diet plan, please contact your dietitian directly to discuss possible adjustments or changes. Vitalhane accepts no liability for the content of the diet plans.
Your personal data will be treated confidentially and will only be used for the purpose of creating your diet plan. We adhere to the applicable data protection regulations and do not pass on your data to unauthorized third parties.
Cancellation policies may vary. Please check the terms and conditions on our website or contact our customer service for detailed information
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Tailor-made diet plans
Each diet plan is customized based on your personal survey responses to achieve the best possible results.
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Simple communication
Communication takes place via our user-friendly WhatsApp platform to avoid the need for additional apps. With your booking, you also confirm the communication via WhatsApp, and this is documented in the form of chat logs.
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Flexibility
Our packages are designed as monthly bookings and can be extended as required to suit your needs.
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Confidentiality
Your personal data will be treated securely and confidentially in accordance with the applicable data protection regulations. Communication via WhatsApp takes place in compliance with the
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Experienced dieticians
Our dieticians are qualified and experienced to support you competently with your diet.
