{"id":56,"date":"2024-10-24T10:31:26","date_gmt":"2024-10-24T10:31:26","guid":{"rendered":"http:\/\/courpack.de\/?page_id=56"},"modified":"2025-07-24T14:00:12","modified_gmt":"2025-07-24T14:00:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/vitalhane.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"FAQ-Eintrag\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Vitalhane?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Vitalhane is a platform that enables you to find dietitians and receive customized diet plans. We provide the infrastructure to connect you with qualified dietitians.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the process work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

First you book via our platform. You then receive a survey which you fill out. Your individual diet plan is created based on your answers. After receiving the invoice and payment, the dietician will start the nutritional consultation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens after I have completed the survey?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Your answers will be forwarded to the dietician who will create your customized diet plan. As soon as the diet plan is ready, you will receive it together with the invoice.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I start the nutritional consultation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The nutritional consultation begins as soon as payment has been received and the dietician has drawn up the diet plan.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I adjust my diet plan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

a, Adjustments can be discussed directly with your dietician. Vitalhane accepts no responsibility for the content of the diet plans.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Vitalhane liable for the consultancy services?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Vitalhane acts solely as an intermediary and accepts no liability for the advice provided. All diet plans and recommendations originate from the dieticians and the responsibility for their implementation lies with the customer. The dieticians are also not liable for any possible health effects. Please always consult a doctor if you have any health concerns.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does communication take place during the consultation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Communication will initially take place via our WhatsApp platform. This enables a simple and direct connection without the need to download additional apps.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if I am not satisfied with the diet plan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

What should I do if I am not satisfied with the diet plan?**- - If you are not satisfied with the diet plan, please contact your dietitian directly to discuss possible adjustments or changes. Vitalhane accepts no liability for the content of the diet plans.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow secure is my personal data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Your personal data will be treated confidentially and will only be used for the purpose of creating your diet plan. We adhere to the applicable data protection regulations and do not pass on your data to unauthorized third parties.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I cancel the booking?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cancellation policies may vary. Please check the terms and conditions on our website or contact our customer service for detailed information<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Tailor-made diet plans<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

    Each diet plan is customized based on your personal survey responses to achieve the best possible results.\n\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t

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    Simple communication<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

    Communication takes place via our user-friendly WhatsApp platform to avoid the need for additional apps. With your booking, you also confirm the communication via WhatsApp, and this is documented in the form of chat logs.\n\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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      Flexibility<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

      Our packages are designed as monthly bookings and can be extended as required to suit your needs.\n\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t

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      Confidentiality<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

      Your personal data will be treated securely and confidentially in accordance with the applicable data protection regulations. Communication via WhatsApp takes place in compliance with the \n\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t

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      Experienced dieticians<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

      Our dieticians are qualified and experienced to support you competently with your diet.\n\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      FAQ What is Vitalhane? Vitalhane is a platform that enables you to find dietitians and receive customized diet plans. We provide the infrastructure to connect you with qualified dietitians. How does the process work? First you book through our platform. Then you receive a survey that you fill out. Based on your answers, your individual diet plan will be created. After receiving the invoice and payment, the dietician will start the nutritional consultation. What happens after I have completed the survey? Your answers will be forwarded to the dietician who will create your customized diet plan. As soon as the diet plan is ready, you will receive it together with the invoice. How do I start the diet consultation? The nutritional consultation begins as soon as payment has been received and the dietician has created the diet plan. Can I adjust my diet plan? a, Adjustments can be discussed directly with your dietician. Vitalhane is not responsible for the content of the diet plans. Is Vitalhane liable for the advice given? Vitalhane acts solely as an intermediary and accepts no liability for the advice provided. All diet plans and recommendations come from the dieticians and the responsibility for their implementation lies with the customer. The dieticians are also not liable for any possible health effects. Please always consult a doctor if you have any health concerns. How will communication take place during the consultation? Communication will initially take place via our WhatsApp platform. This enables a simple and direct connection without the need to download additional apps. What should I do if I am not satisfied with the diet plan? What should I do if I am not satisfied with the diet plan**- - If you are not satisfied with the diet plan, please contact your dietitian directly to discuss possible adjustments or changes. Vitalhane accepts no liability for the content of the diet plans. How secure is my personal data? Your personal data will be treated confidentially and will only be used for the purpose of creating your diet plan. We adhere to the applicable data protection regulations and do not pass on your data to unauthorized third parties. Can I cancel the booking? Cancellation policies may vary. Please check the terms and conditions on our website or contact our customer service for detailed information Customized diet plans Each diet plan is individually created based on your personal survey answers to achieve the best possible results. Easy communication Communication takes place via our user-friendly WhatsApp platform to avoid the hassle of additional apps. With your booking, you also confirm the communication via WhatsApp, and this is documented in the form of chat logs. Flexibility Our packages are designed as monthly bookings and can be extended as required to suit your needs. Confidentiality Your personal data will be treated securely and confidentially, in accordance with the applicable data protection regulations. Communication via WhatsApp takes place in compliance with the Experienced dietitians Our dietitians are qualified and experienced to provide you with expert nutritional support.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":0,"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"wp:attachment":[{"href":"https:\/\/vitalhane.de\/en\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}